【Shipping Policy & Delivery Rates】
■ Domestic Shipping (Japan)
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- In-Stock Original Items: Flat rate 500 JPY
*Shipped within 5 business days after order confirmation.
- Custom Pet Portrait Items: From 890 JPY
*Shipping rates vary depending on item size and destination region.
■ International Shipping
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【 1. In-Stock Original Items 】
International orders for in-stock items are processed and shipped via the purchasing proxy service "want.jp".
- Shipping Fee: Automatically calculated at checkout based on item quantity and destination country.
- Details: https://cross-cart.jp/service/buyer/#service
- Inquiries & Support: https://help.cross-cart.jp/hc/en-us
*For any questions regarding want.jp orders, please contact their customer support directly using the link above.
【 2. Custom Made Items 】
Custom-made items requiring production time are shipped directly by us via EMS (Express Mail Service).
(*Custom-made items CANNOT be ordered through want.jp.)
- Shipping Fee: Varies by destination country.
- All shipments include a tracking number.
*We cannot ship to countries/regions not supported by EMS service.
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🌐 Important Summary for Overseas Customers:
- In-stock items: Handled safely by "want.jp" (purchasing service).
- Custom-made items: Shipped directly by us via EMS with a tracking number.
- Please note that custom-made items cannot be ordered through want.jp.
