【Shipping Policy & Delivery Rates】

■ Domestic Shipping (Japan)

----------------------------------

- In-Stock Original Items: Flat rate 500 JPY

*Shipped within 5 business days after order confirmation.

- Custom Pet Portrait Items: From 890 JPY

*Shipping rates vary depending on item size and destination region.

■ International Shipping

----------------------------------

【 1. In-Stock Original Items 】

International orders for in-stock items are processed and shipped via the purchasing proxy service "want.jp".

- Shipping Fee: Automatically calculated at checkout based on item quantity and destination country.

- Details: https://cross-cart.jp/service/buyer/#service

- Inquiries & Support: https://help.cross-cart.jp/hc/en-us

*For any questions regarding want.jp orders, please contact their customer support directly using the link above.

【 2. Custom Made Items 】

Custom-made items requiring production time are shipped directly by us via EMS (Express Mail Service).

(*Custom-made items CANNOT be ordered through want.jp.)

- Shipping Fee: Varies by destination country.

- All shipments include a tracking number.

*We cannot ship to countries/regions not supported by EMS service.

----------------------------------

🌐 Important Summary for Overseas Customers:

- In-stock items: Handled safely by "want.jp" (purchasing service).

- Custom-made items: Shipped directly by us via EMS with a tracking number.

- Please note that custom-made items cannot be ordered through want.jp.